Communities aren't broke because infrastructure is failing.
They're broke because they don't know where it's failing.
When a utility can finally see its system clearly, six things start happening. None of them are about engineering. All of them are about the people who pay the bill.
Stop treating water that shouldn't be there
Every gallon of inflow and infiltration costs money to pump, treat, and discharge. Communities are quietly billing residents to clean rainwater and groundwater that leaks into pipes that should be sealed.
$2 – $5 per 1,000 gallons treatedAvoid unnecessary plant expansions
Without visibility, utilities expand treatment plants when the real issue is leaks upstream. Smart Sewers separates true growth from I&I — so capital projects reflect actual need, not bad data.
$50M – $500M+ avoidedReduce overflow risk and EPA fines
Every overflow is reportable. Every reportable event compounds penalties. Pinpointing the basins that overflow first means you fix them before the next storm makes the news.
Up to $66K/day per violationSpend on what actually matters
Traditional SSES inspects 100% of a system to find 20% of the problem. Smart Sewers flips it — find the 20% first, then send crews where the work matters.
80/20 ParetoProtect ratepayers and growth
I&I consumes capacity that could serve new homes, businesses, and economic growth. Reclaim that capacity by fixing leaks instead of building bigger.
Lower rates, faster growthOperate proactively, not reactively
Most utilities run a five-year cycle: problem, study, partial fix, problem returns. Continuous visibility breaks the cycle. You see things developing in time to act.
Real-time, not 5-yearThe bill always lands somewhere. Usually on a household.
When you can't see where I&I enters your system, three things happen — and ratepayers pay for all three.